At PheedLoop, we're committed to constantly evolving and improving our platform based on the needs and feedback of our users. One area we’ve placed particular focus on is the registration process, a critical first step in your event. Registration is often the first interaction attendees have with your event, and it’s essential that it be seamless, intuitive, and hassle-free.
After listening to feedback from our event organizers and attendees, we’ve introduced a new UI Design, One-Time Password (OTP) Login Flow, and a Multi-Step Checkout Process to the Registration page on the PheedLoop Event Website that enhances usability, reduces friction, and streamlines the overall experience. These updates are designed to accommodate the fast-paced, on-the-go needs of modern event planners and attendees, ensuring that signing up for an event is as simple as possible.
Let’s explore how these changes make event registration easier for everyone involved!
Modernized UI For A Simplified Experience
One of the most exciting updates is the revamp of the registration page's User Interface (UI). As part of PheedLoop’s ongoing commitment to providing a consistent and modern aesthetic, we’ve redesigned the Registration page to align with the look and feel of the entire event website.
By incorporating the versatile Poppins font, which is now used across our platform—including our brand website, mobile event app, virtual event portal, and stakeholder portals—we’ve created a cohesive experience for both attendees and organizers. This consistent design ensures that navigating the registration process feels familiar, sleek, and intuitive.
For attendees, the updated UI not only improves the visuals but also enhances the functionality of the registration process, allowing them to find the information they need quickly and effortlessly. As for event organizers, this modernized design reflects positively on the message and branding of their event, leaving a lasting impression on their audience right from the start.
One-Time Password (OTP) Login Flow for Simpler and Secure Access
One of the most significant improvements is the shift from an email and password login system to a more streamlined One-Time Password (OTP) login flow. After implementing this login flow in our mobile event app, PheedLoop Go!, we noticed a significant reduction in user support questions and an overall enhancement of the attendee experience. Recognizing its success, we decided to introduce this streamlined login method to the Registration flow on the Event Website, ensuring a smoother and more user-friendly experience for registrants.
The OTP system allows attendees to log in simply by entering their email address and receiving a unique code directly in their inbox. This eliminates the need for attendees to remember passwords, making the process faster and more convenient. It also increases security, ensuring that only the rightful registrants can access their accounts.
This streamlined approach reduces possible login issues, leading to fewer abandoned registrations and improved conversion rates for event organizers. Overall, the OTP system makes event registration a breeze, enhancing the overall experience for everyone involved.
Multi-Step Checkout Process for a Clearer and Simpler Path
To further enhance the registration process, we’ve introduced a multi-step checkout system designed to simplify and clarify each stage. We’ve broken down the checkout process into distinct, easy-to-follow steps, providing a more digestible experience for both group and individual registrants.
Additionally, we've also introduced a new section called Order Summary. This section is shown after checkout to provide a clear overview of the completed transaction, making the entire experience more intuitive for both registrants and event organizers.
For group registrations, the process includes three steps:
- Ticket Selection – Attendees select the type and number of tickets they need, adding them to their cart with ease.
- Ticket Assignment – For group purchases, this step allows registrants to assign tickets to specific attendees, streamlining the process for organizers managing multiple participants.
- Checkout – Finally, users are presented with a clear and concise Order Summary before proceeding to payment, ensuring all information is accurate before completing their transaction.
For individual registrations, the process is streamlined into just two steps: Ticket Selection and Checkout, ensuring a quick and easy registration flow.
Wrap Up
These updates reflect our commitment to making event registration more efficient, user-friendly, and secure. Whether you're an attendee or an event organizer, our goal is to help you spend less time on administrative tasks and more time focusing on creating memorable event experiences.
Stay tuned for more exciting updates from PheedLoop as we continue to innovate and enhance the event planning experience!
